Services
Europe-wide support for inspection and metrology tools
Pre-sales engineering
Specification alignment, configuration guidance, facility requirements (utilities, cleanroom, IT), and ROI/yield-impact workshops.
Installation & commissioning
On-site installation, qualification support, workflow and recipe setup, handover documentation, and operator training.
Application support
Inspection workflow tuning, AI-assisted classification support (where applicable), and measurement recipe optimization to improve repeatability.
Maintenance & calibration
Preventive maintenance plans, calibration services and documentation, spare parts coordination, and rapid troubleshooting.
Service coverage
We provide service and support across Europe. For urgent cases, please include “URGENT SERVICE” in your message and provide the tool model, serial number and a short problem description.